We want to make sure your order gets to you safely so we send all orders fully insured by tracked and signed delivery services. It is important you use a delivery address where you or somebody you trust can sign for it. All Marianna Lemos jewellery is hand made to order. It can take up to 4 weeks to produce unless it is available from stock. Please e-mail us on info@mariannag.com to find out if something is in stock or to find out current expected lead-time.

An overview of estimated transit times after dispatch are provided below but as we are reliant on the external services provided by Royal Mail and DHL courier we cannot guarantee to achieve these.

* If you choose to ship internationally, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.  Payment of these is often necessary to release your order from customs on arrival. You should check with your country’s import laws before placing your order. You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined.  We will not be liable for any breach by you of any such laws.

Extra charges may apply for remote locations. In such cases, an email will be sent detailing the additional cost for your approval and payment prior to shipment of your order.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Marianna Goulandris Limited shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Marianna Goulandris Limited.

Orders in the UK should be delivered in the morning or before 1pm.

Orders delivered outside the UK with DHL will normally be delivered between 9am and 5pm.

Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.

Orders are shipped out of London, UK or Athens, Greece.
Prices and invoices include VAT (Value Added Tax)
Payments are in £ Pounds Sterling.